Frequently Asked Questions and Support

Activation Wizard

The activation wizard can perform offline activation of the product.
Click here to run the Activation Wizard


How do I connect to my Laser Engraver.

How Many Computers Can I put the software on?

You can put the software on 4 computers. You can reinstall updates on the same computer as many times as you like;

What laser setting should I use when engraving the photos?
We at Green Screen Wizard are photo and software experts but have only limited experience with laser engraving.
You will need to experiment on your laser, on ours we set it at 30% power and scan at 100. You want the light parts of the photo to be visible but the dark areas as dark as possible. If you use sketch mode you can use a higher power.

Why did you pick 254 dpi for the image settings?
Our laser dot size is .01 mm
That is there are 0.0393701 mm in an inch
so .01*0.0393701= .00393701
1/.00393701 =254

How did you get the backgrounds on the images to be so white?
The image were shot on a green background and then Green Screen Wizard was used to replace the green with pure white.

To learn more about Green Screen Wizard Click Here..

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